Once your order is confirmed, it is immediately processed to ensure prompt delivery. Therefore, it is not possible to modify or cancel your order. For any return requests, contact us at contact@simayaacare.com as soon as you receive your package.

After processing your order, it will be shipped via DPD or La Poste. Please allow 48 to 72 hours on business days for delivery. Additional delays may apply during launches or promotions.

Yes. The packaging for SI MAYA'A CARE and drops is made of glass, a highly recyclable and sustainable material. Our company is driven by a strong environmental awareness that translates into concrete actions, including a drastic reduction in packaging materials. These precious, high-tech glasses help protect and preserve your product.

All beauty products must be used within a certain time frame. This period is called the "shelf life after opening" and is easily identifiable by the PAO symbol. This symbol represents an open jar with a number inside: 7M means 7 months, 12M means 12 months, and 36M means 36 months. Once opened, the product must be used within this period; in our case, 7M means 7 months.

Our products are hypoallergenic, meaning they are formulated to minimize the risk of allergic reactions.

Yes, our formulas have been developed to suit all skin types. For personalized advice, write to us at contact@simayaacare.com .